Better Together: Part 3 – Sustaining

Photo by Anna Earl on Unsplash

As we discussed in the previous blogs, volunteers are a human resources treasure! Volunteering benefits both organizations and individuals. Managing human resources has always been important, but is more important than ever now during the COVID-19 pandemic. In Part 1 we discussed the first three standards of practice from the Canadian Code for Volunteer Involvement. In Part 2 we continued the discussion covering the framework required for getting the right person for the right job.

Part 3 concludes the discussion with how to build a sustaining work environment.

The Standards of Practice for Volunteer Involvement
  1. Mission-Based Approach
  2. Human Resources
  3. Infrastructure for Volunteer Involvement
  4. Evaluation: Tracking Measuring and Reporting
  5. Volunteer Roles and Recruitment
  6. Risk Management
  7. Screening
  8. Orientation and Training
  9. Support and Supervision
  10. Recognition: Valuing volunteer Involvement

Orientation and Training

Ensure volunteers receive orientation to the organization. This should cover its history, mission, values, policies, and practices, as appropriate to their staffing role, and their individual needs. They should have a good understanding of the impact of their contributions and how it supports the mission and purpose. A well-informed volunteer will raise the organization’s profile when they talk about their volunteer work. While the form of orientation can be as simple as a pamphlet, or as structured as a meeting and tour, it may be helpful to use more than one method.

Provide the information and skills that a volunteer needs to do their specific job. Some tasks may require training before their work begins, other coaching can happen on the job. Allow opportunities for feedback, to ensure instructions are understood.

Offer ongoing access to training to upgrade skills and adapt to changes in the organization. Such opportunities help to keep volunteers interested in their role. If they have mastered skills in one role, moving to new assignments keeps them engaged and challenged.

Support and Supervision

Even after orientation and training has been completed, volunteers should continue to receive the level of support and supervision needed for their role. Opportunities to give and receive feedback are an essential part of this support. Supervision is about building strong relationships, which is the best context for a volunteer to get adept at their task. It is also the best context for providing correction or direction when needed.

Review performance on a regular basis. Evaluations are a great time to make sure that the tasks are completed as needed, and that the volunteer’s needs are met by the opportunity. A paid staff member might expect a raise or more holidays. What incentive or benefit can the organization offer? If a volunteer’s performance is below expectation, an honest discussion of the problem may be helpful. Perhaps additional training, or a different shift would be a welcome support. Situations requiring correction or dismissal should follow the policies and labor legislation fairly and consistently, while respecting privacy and dignity of those concerned.

Recognition: Valuing volunteer involvement

Acknowledge the contributions of volunteers in ways that reflect the needs of those volunteers. Their value and the impact of their contributions should be recognized by the organization and communicated back to the volunteer.

Since recruiting and training new volunteers is an investment of energy, time, and money, doing things to retain those volunteers is key to sustaining the volunteer program. Strengthen communication to build teamwork, give volunteers a voice in daily decisions, and recognize their accomplishments.

Formal, public recognition appeals to achievement-motivated individuals. Socially motivated people appreciate group events which do not single them out, such as dinners, or branded hats and t-shirts. Cause motivated people might appreciate opportunities for influence, such as teaching others or being highlighted in a newsletter. Recognition should be ongoing and even simple tools such as written thank-you cards, or desserts and treats are an important part of building the kind of culture that volunteers want to continue to be a part of.

Conclusion

Many will be familiar with the ancient ideal of life, that if we can do marvelous things but do not treat others with kindness and respect, we have really accomplished nothing. This paraphrase of 1 Corinthians 13 paints a picture of that ideal workplace community:

If I could speak all the languages of earth, but did not value others, I would only be background noise in the office or an annoying ringtone.

If I had the ability to read into the future, and knew all there was to know, but did not respect those around me, I would really be a nobody.

If I donated all my salary to charity and even sold off all my possessions and donated my body to science, it would be amazing and newsworthy, but if I did it just to get into the Guinness Book of World Records and didn’t really have regard for the fellow human beings my actions helped, I would come across as arrogant and have gained nothing of real value myself.

True respect for others is patient and kind. When we value others there is no room for jealousy or boasting, pride or rude behavior. Treating others with courtesy allows room for multiple opinions and ways of doing things. Dignity means when others lack skills, we are not irritable, unforgiving, or bitter. Encouragement in the workplace will never result from running others down, but from truthful assessments. Supporting co-workers means we do not give up when someone has a bad day. We believe they are doing the best they can with what they have understood and are willing to try again.

Financial forecasts and the latest software and marketing knowledge are quickly obsolete, but a person’s respect for others is their legacy. We are all human and make mistakes in our journey through life, but we should also be willing to continue learning and growing into better people and help make the world a better place.

Someday, when this chapter of our life is complete, we will look back and see more clearly how what we did was not as important as the attitude we did it with. Then our ordinary little everyday actions will have grown into a legacy that can inspire others. After all, nothing in this world lasts forever – but respect, dignity, and appreciation of others – those create environments and organizations that live on inspiring others long after we have retired!

Resources

1 Corinthians 13

Stories of everyday heroes


Better Together: Part 2 – Implementing

Photo by Anna Earl on Unsplash

Volunteers… from the hockey mom down the street, the senior who serves at a homeless shelter or the saintly Mother Teresa…they truly are valuable!  In the previous blog we discussed the benefits for both organizations and individuals. And while managing human resources has always been important, this aspect has become more crucial than ever during the COVID-19 pandemic.

In Part 1, the first 3 standards of practice from the Canadian Code for Volunteer Involvement were discussed. It begins with a mission-based mindset, an integrated human resource approach and an infrastructure that defines and supports the involvement of volunteers.

The Standards of Practice for Volunteer Involvement
  1. Mission-Based Approach
  2. Human Resources
  3. Infrastructure for Volunteer Involvement
  4. Evaluation: Tracking Measuring and Reporting
  5. Volunteer Roles and Recruitment
  6. Risk Management
  7. Screening
  8. Orientation and Training
  9. Support and Supervision
  10. Recognition: Valuing volunteer Involvement

 

Following is a discussion of the next four standards.

Evaluation: Tracking Measuring and Reporting

The impact of volunteer involvement needs to be evaluated to ensure its success. The organization should have an evaluation framework in place to assess the performance of volunteers and to gauge volunteer satisfaction. Records should be kept for each individual and in accordance with privacy laws. Just as a paid staff member would have annual reviews, the individual performance of the volunteer should also be evaluated on a regular basis.  The impact of their contributions should be shared with them as well.

Volunteer Roles and Recruitment

Clear roles for volunteers must be identified. When staff are hired for pay, a job description is part of the expectation. The term ‘Volunteer’ refers to what the staff member is paid, not the expectation of their work. Therefore, a clear title and documented job description is necessary for paid or volunteer staff. Be sure to include the hours or time required, skills needed and how the task supports the mandate of the organization. Try to incorporate both the things that need to be done and things that motivate volunteers. What are the benefits? List them: learning new skills, meeting new people, or helping those in need.

It is necessary to monitor and redesign jobs where needed. If there is a job that is difficult to fill, ask around to see what is preventing volunteers from committing to it. Do volunteers for a certain area keep quitting? Ask questions to find out both why and to discover how the task could be more rewarding.

A recruitment strategy must be developed. Try to reach diverse groups for potential volunteers. Keep in mind that the different generations may require a different engagement approach. Statistics indicate that younger Canadians are less likely to volunteer if they are not asked personally. Does the ideal volunteer need to have specific skills or interests? What kinds of needs might the ideal candidate have (childcare, transportation, etc.)? Answering those kinds of questions may help determine where to start looking for the right people for the job. Having determined who you are trying to reach makes the next step of getting the message out to them easier.

A consistent selection process must be established. While interviews are a common method to determine an individual’s suitability for the position, keep in mind that a face-to-face interview is limited in what it reveals. A person who interviews well is displaying that they are skilled in interviews. It might not be the best method to evaluate all candidates, especially when individuals who have great potential are shy or nervous. Additional components such as personality tests, skills-based questionnaires or working a trial shift may be useful. A reciprocal attitude– allowing the candidate to ask questions can reveal clues as to whether their goals will complement those of the organization.

Risk Management

Procedures should be in place to assess, manage and to mitigate potential risks to volunteers, organizations, clients, staff, and participants.  Each role and activity should be assessed for risks.

Health and Safety protocols should be followed. Provincial health and safety regulators often provide resources for employees which can be applied to volunteer positions as well. Form a workplace safety group with volunteer members and ensure that liability insurance is in place to cover unforeseen circumstances.

Screening

Would a bank hire a teller without background checks to make sure they are trustworthy? Clearly, there is the same type of risk with volunteers as there is with paid staff. The organization should have a clearly communicated, consistently applied and transparent screening process. This should include background checks such as a Criminal Record Check or Vulnerable Sector Check as well as conversations with personal references.

Begin by defining the organization’s screening process for new volunteers. Once the guidelines have been developed, assess the current volunteers and their job descriptions, and begin implementing screening.

Conclusion

When all staff and their roles are valued, and with a framework for implementing a volunteer program in place, it is more likely that organizations will get the right person for the right job. The next task is to create an environment that retains volunteers. Further insight into how to create that kind of environment and the related standards of practice will be covered in part 3…

Resources

10 Steps to Safety

What’s the Real Cost of Recruiting the Wrong Person?

13 Ways to Ensure You Always Hire the Right Person


Better Together: Part 1 – Designing

Photo by Anna Earl on Unsplash

Managing Volunteers Successfully

Volunteer Canada has been providing volunteer management resources since 1977. Their Canadian Code for Volunteer Involvement (2017) is a guide to assess volunteer management practices. The Code is composed of 3 essential elements as follows:

  1. The value of volunteer involvement:
    The value of volunteer involvement begins with understanding that it plays a fundamental role in society, builds strong communities, enlarges the capacity of organizations. This is a personal and highly relational way for individuals to be involved.
  2. The guiding principles that frame the relationship between the volunteer and non-profit organization:
    Volunteer involvement must be reciprocal. Volunteers have rights. They are an important part of the organization that requires appropriate human resources infrastructure to provide a safe and supportive environment. Volunteers have responsibilities. They make a commitment to act with respect for the cause, for the organization’s benefactors, leadership and staff, and for the community served.
  3. The standards of practice which ensure success:
    These are divided into ten areas which provide guidance to be adapted rather than detailed instructions.
The Standards of Practice for Volunteer Involvement
  1. Mission-Based Approach
  2. Human Resources
  3. Infrastructure for Volunteer Involvement
  4. Evaluation: Tracking Measuring and Reporting
  5. Volunteer Roles and Recruitment
  6. Risk Management
  7. Screening
  8. Orientation and Training
  9. Support and Supervision
  10. Recognition: Valuing volunteer Involvement

Following is a discussion of the first three standards.

Mission-Based Approach

In this type of approach to volunteering, the Board of directors and senior staff acknowledge, articulate, and support the vital role of volunteers. This will be seen in tangible ways:

  • Write: The mission statement should clearly articulate the value of volunteers to the organization.
  • Approve: The Board approves goals and strategies for volunteer involvement.
  • Join: The Board see themselves as volunteers.
  • Demonstrate: Include volunteers in planning and decision making.
  • Link: Volunteer roles are clearly linked to the mission.
  • Invest: Space, equipment and budget should be allocated as required.
  • Protect: Safety procedures and insurance should be in place to address liability.

Human Resources

Integration is a key concept in this human resource management approach. All staff are welcomed and treated as valued and integral members of the team, whether paid employees, students, or volunteers. All are given training and support to work effectively together. Policies and practices are applied fairly, and all are welcome to have input in planning and evaluation processes.

Infrastructure for Volunteer Involvement

The organization should adopt a policy framework and procedures that define and support the involvement of volunteers.

Policies often get a bad rap for limiting what can be done, but they are much-needed boundaries. Should just anyone be able to volunteer? Do volunteers know if they are permitted to speak to the media if approached? Do policies support inclusion, accessibility and diversity?

Save time and money by reviewing policies of other organizations but refrain from blindly adopting them. Rather, adapt them to the organization’s unique situation. Finally, review policies periodically to make sure they are being used appropriately and continue to be relevant.

The importance of the volunteer coordinator role cannot be overstated. Their position is vital to leveraging the potential hundreds of thousands of dollars of staff time available to the organization. The person in this role must have a clear job description and possess a diverse set of skills beyond just planning activities. This would include strong interpersonal and communication skills, understanding volunteer motivation, conflict resolution and the development of training, orientation, and evaluation materials. Workshops and seminars are affordable ways to build skills and knowledge and to get certification in volunteer administration.


“Volunteering is the ultimate exercise in democracy. You vote in elections once a year, but when you volunteer, you vote every day about the kind of community you want to live in.”

-Author unknown

How can an organization find volunteers that want to vote for the community they are trying to create? Essentially it is finding the right person for the right task. Further insights into that and the related standards of practice will be covered in part 2…

Resources

Volunteer Canada: The Canadian Code for Volunteer Involvement, Putting the Code into Action, and Code Audit Tool

CVAcert.org – Council for Certification in Volunteer Administration

Vmpc.ca – Volunteer Management Professionals of Canada

Volunteer Manitoba

Psychology Today: Why Do Volunteers Live Longer?


Better Together: Introduction

Photo by ray sangga kusuma on Unsplash

Have you ever attended an event where the speaker asked for volunteers? Or been asked by your child’s dance class or hockey club to give of your time for their fundraiser? What motivates people to volunteer? While those examples might highlight a sense of obligation, often volunteering on a regular basis fulfills a desire for significance; to be part of something bigger than them.

Francis S. Collins, a scientist and author of the New York Times Bestseller about his experience mapping the DNA code, “The Language of God”, says that moral values and altruistic behavior are things which set humans apart from the rest of the organisms on our planet. While science has not found evolutionary benefit to our desire to help others, it makes humans unique. Winston Churchill, considered one of the 20th century’s most significant figures, once said, “We make a living by what we get, but we make a life by what we give.”

Benefits

Not only does volunteering make the world a better place, but volunteers often have higher life satisfaction, less psychological distress and longer lives! Seniors may find that satisfaction in leaving a legacy. A high-school student, on the other hand, may volunteer to learn new skills and to gain experience for their resume or to earn a high school credit.

Since volunteering is a relationship-based activity, it promotes respectful interaction between different groups in the community. It also promotes a sense of belonging and shared identity.

People are most likely to invest passionately in people close to them. They understand the needs of their own community best. Because of this alignment of motivation and local knowledge, local volunteer work can provide great benefits.

Volunteers extend the reach and effectiveness of organizations. Siloam Mission in Winnipeg, which provides services to alleviate homelessness and poverty, says that volunteers are a vital staffing resource.  They are the connecting point, offering their smiles and energy for meaningful relationships with clients. Organizations frequently record an estimate of volunteer hours in their financial statement notes, emphasizing the real value that volunteers contribute.

Fair market value

It can be difficult to determine the fair market value of a volunteer. However, Statistics Canada data shows that in 2018, over 12.7 million people volunteered more than 1.6 billion hours across our nation for charities, non-profits and community organizations. Donorbox.org, a company which provides online fundraising software, claims that the average value of an hour volunteered is $25.43. That is a total annual value of $40.7 billion across Canada.

Therefore, volunteer human resources are not “low-skilled” or “free labor.” That sort of thinking sets the stage for an organization to expect and tolerate volunteers performing at a mediocre level. Recognize that volunteers are an investment that requires both time and money. Empowering volunteers by organizing and training them well and keeping them accountable will pay huge dividends in long-term success! In interviews, conducted by Plains Edge with volunteer coordinators of local charities, the need to manage volunteers well was highlighted again and again.

Non-profits require that their corporate directors, who are usually volunteers, be skilled professionals and be respected and recognized because of the responsibility they carry. The organization should invest much and expect much from all volunteers.

Current challenges

Unfortunately, the COVID-19 pandemic has created some unique challenges for non-profits who rely heavily on volunteers. Many organizations have had to shut down, adjust operations or use current technology and infrastructure to pivot services to online offerings. Donations may have declined, or technology may be outdated. Many are struggling to find a new way to communicate strategically with volunteers and patrons. While the situation is disconcerting, the crisis also brings opportunities to think intentionally about how the organization operates.  Good management of volunteers is now more important than ever!

The next three articles will focus on designing, implementing, and sustaining an effective volunteer program.


Adaptable Learning

Have you ever observed trees flex and sway in a strong wind? Or have you paused to count the growth rings in the trunks of trees which have been cut down? Trees need wind sway to activate their natural adaptive process which, in turn, strengthens their trunks and roots. The effect of wind can even be visible in their growth rings, the size of their leaves, or in the structure of the wood itself! Like trees adapting to wind, human minds adapt when stretched to their capacity. When we let go of what cannot be, we make space for new energy and new desires, adapting by bringing our understanding of past situations into the new. This is the process we are currently experiencing in our education system with a chilly COVID-19 wind blowing hard… how will we adapt?

Letting go of traditional school

Search the internet or social media and it is easy to find complaints about education these days. The sudden and drastic switch to distance learning has left many parents and teachers frustrated and overwhelmed. Families are attempting to juggle working from home, along with organizing childcare and schoolwork supervision for older children. Since schools have laid off educational assistants, tutoring falls to parents or siblings. Older students are expected to work independently. If the number of devices or the Internet bandwidth is not available to accommodate so many users at home, problems multiply. Online learning has greater disadvantages for those students who already have many other learning challenges.
As this new distance learning is quite different from the traditional school model, likewise, it also varies from a traditional homeschool situation. When homeschooling, parents plan curriculum and arrange learning activities within the cadence of their family life. They are responsible for the learning, but also have authority to adapt assignments and workload as necessary. The current distance learning has handed parents responsibility for learning without authority to adapt it to their unique context.

Fostering Resilience

The initial escalation and emergency are over. While governments seek to re-open, and we are eager for that, we are also anxious about a subsequent wave of new cases. It will now require careful planning to balance safety and freedom in the educational setting. While school leaders must protect students and staff, they must also work to prevent the severe burnout and mental health issues that are possible due to measures taken to prevent the spread of the virus.
Staff and students need the psychological safety of structure and routines and honest communication in response to their questions. Our sense of wellbeing is affected by our emotions. Once emotions are evoked, they need to find expression in healthy ways. People often have delayed responses to crises. Without a safe space to process, emotions can come out as undesirable behaviors and consequences. Opportunities to process emotions pave the way for adaptation, and successful adaptation results in resilience!

Making space for new innovations

Just like a tree can sprout again and grow new branches when it is cut down, so innovation can sprout from the traditional.

  • Distance learning or hybrid models must provide opportunities for in-person learning. This can occur in smaller groups and can accommodate online options, either synchronously or asynchronously. Cambrian College in Sudbury, Ontario leads the way with their Hy-Flex system which incorporates all of these instruction modes. In a recent interview, higher ed futurist Ken Steele discussed this with Dr Jenni Hayman, Chair of Teaching & Learning at Cambrian. Dr. Hayman explained how well in-person, synchronous and asynchronous students can interact with instructors and each other. She also highlighted the importance of the ability of individual instructors to leverage the technology. This demands more of the teachers to plan course delivery and to master the technology.
  • Daily schedules should be flexible or shortened to allow children to come to school in smaller groups. This could minimize the requirement for social distancing over lunch and recess.
  • Organize activities around small groups in order to increase a sense of belonging instead of isolation.
  • As schools step into providing online learning, they must think about managing the user experience. For example, some learner management systems provide for separate web pages for each teacher or each course. It then becomes important that students have a consistent and predictable experience across all teacher or course pages.
  • A greater emphasis on tutoring and one-on-one instruction is crucial. By providing students a way to post questions privately, online instruction may be a positive change for those not confident enough to ask questions in the classroom setting. However, lengthy response times will undermine the students’ confidence, both in the system and in their learning. Educational Assistants can provide valuable support to teachers by ensuring students’ questions receive rapid responses.
  • To address inequalities, bursaries or financial aid programs should address technology gaps by providing tablets, notebook computers or age appropriate learning devices. Our local public school division has extended free Wi-Fi coverage to their parking lots for students who lack Internet connection at home.
  • Emphasize fundamentals in early and middle years. Reading, writing and mathematics are the foundations of learning. Students will be better prepared to catch up in following years if their basic skills remain strong.
  • Distance learning should provide weekly assignments and due dates rather than daily deadlines to allow families flexibility to adapt their work/schoolwork schedules.
  • Recognize that many important learning opportunities have been discovered in the kitchen, in the garage, and in ordinary family life experiences during this pandemic. Find ways to leverage that new knowledge.
  • Invest more in school counsellors, and welcome open discussion about mental health and healthy methods of coping with anxiety.
  • Welcome spiritual perspectives of faith versus fear.

Our children’s growth is like that of a tree. Each year there is growth that will be visible in a ring of the trunk. Some years of ideal conditions, the ring will be relatively large. In other years of high winds, the ring may be narrow or oddly shaped. But the challenges of the season will develop a strong root system which, in turn, will make it more adaptable for the future. COVID-19 will impact immediate learning. However, successful adaptation and the resulting resilience will have a positive impact on future learning and other difficulties our children will face in life.

For Further Reading

Bee Sweet Nature Company: “Wind Action on Trees”

Evidence of Frustration

Globe & Mail: “Some overwhelmed parents are giving up on distance learning and abandoning at-home schooling”

Manitoba needs to fix ‘disorganized mess’ that is pandemic education plan, says mom and teacher

Parenting in a pandemic: Manitobans share struggle of working and teaching from home

How ‘regular school’ parents can homeschool their kids

Staying Sane with School at Home

How to Homeschool During the Novel Coronavirus Outbreak

How could Manitoba schools reopen? Denmark may have ideas

Local tutor offers homeschooling tips for parents

Adaptation

Eduvation Blog: HyFlex Learning

Coronavirus: There is an urgent need to reopen schools – this is how to make it happen

Why reopening schools will be harder than shutting them down

Our current approach to COVID-19 won’t work as well for a second wave. We must prepare now

Neufeld, Gordon. Parenting in Stressful Times – Part I: How to be Your Child’s “Best Bet”

Neufeld, Gordon. Parenting in Stressful Times – Part II: Holding On During the Rebound

Cloud, Henry and Townsend, John. Growth Has No Boundaries. Grand Rapids: Zondervan, 2001. Epub Edition October 2019.


Home-Based Work and Learning

With our regular routines and a world turned upside down by the Covid-19 virus, coping can be challenging these days. The good news is that while our circumstances may be changing, our basic human nature and needs have not. In today’s world we still need to meet physical needs; shelter, connection with others, novelty and the need to be intentional about our thinking. In fact, when these needs are met, human nature is very resilient! For adults working from home or students adapting to learning from home, we can boost resilience and efficiency by getting back to the basics.

Physical Needs

People need to have adequate food, water and sleep in order to maintain a healthy body. However, did you know that lack of hydration can contribute to a lack of focus? Taking care of your basic needs will increase your productivity. Other suggestions for a healthy body and mind include keeping your morning routine, taking time each day for sunshine, fresh air and physical activity. In fact, this would be an ideal time to start up an exercise program. Just a little “food for thought”!

Shelter

There are a number of positives to working and studying at home, such as not needing to commute, flexibility to accommodate childcare and the opportunity to work during the time of day in which one’s productivity is at its highest. However, the line between work and home is a fine line. Missing that line can lead to feeling unproductive or like one can never get away from work. Creating a schedule for the workday is very important. In doing so, include some margin for tasks that may take longer than expected and include time for unexpected family needs.

Work out rules of engagement with your workplace. For example: which technology will you use for meetings (Zoom, Microsoft Teams, Webex, etc.)? What is the best time of day to reach you (are you working earlier or later to accommodate children’s schoolwork or naps)? Will there be a weekly or daily check in with management?

Designate some sort of “office” space even if it is just as simple as a dedicated desk, so you have a physical space you can concentrate in. That way you can retreat to the other spaces of your home to relax. Also, when a child or spouse sees you in your office space, they are aware that you are at work and, unless absolutely necessary, should not be bothered.

Connection

Human nature is wired to need connection with others. The isolation of working from home can have a negative impact on motivation. Therefore, be intentional with your social interactions. Missing your running partner? Use a Strava account to connect with other runners. Missing the social environment of the office? One should use the first five minutes of a meeting to catch up on non-work news. Talking about your weekend helps build community in the virtual workplace. Using video whenever possible for meetings allows you to read others non-verbal cues. Offer emotional support as coworkers deal with stress, followed by affirmation and confidence in their ability to adapt. Find creative ways to create belonging, like a virtual pizza party or party care packages which could be sent in advance and then opened simultaneously on a video call.

Novelty

Another basic human need is for novelty in our lives. We crave the opportunities to learn and to grow, even with risk of failure! Since our work environment has been disrupted, take this opportunity to explore new ways of maintaining productivity. Be willing to try new ways of doing things. If you have not done so in the past, boost your motivation by making lists with clear priorities. Communicate if you need accommodations in your day. Be creative with the inevitable interruptions. Ernest Hemmingway, an American writer, said he liked to end his day in mid- paragraph so he knew where to pick up his writing the next day! If it works for Ernest Hemmingway, you may find that it also works for you in the area of productivity!

A critical part of an efficient workday is time you spend NOT working. Breaks are essential in preventing fatigue and maintaining your focus. While there are many ways to schedule breaks, the 20-20-20 rule is for when you spend hours in front of your laptop. Try to look away from your screen every 20 minutes, focusing instead on something approximately 20 feet away for at least 20 seconds.

Another way to structure breaks into your day is to use the Pomodoro Technique which follows a pattern: choose a task, engage in a 25-minute work sprint, followed by a 3-minute break. After 4 such sprints, take a longer break of 15-30 minutes. Repeat throughout your workday.

Careful Thinking

The human brain has great reasoning capacity, so think about how you think! It is good to be informed; however watching too many news clips can create anxiety. Remember to be kind to yourself and others. Perfection is not realistic for anyone, especially when navigating new territory. Do not focus too much on what you cannot do or control, but rather on what you can do. Take time to be grateful for all the positive things in your life! If you are feeling overwhelmed, focus on taking care of your mental health and reach out for help.

Certainly these are challenging times. However, taking care of basic needs unlocks your amazing potential to adapt and allows for novel ways to succeed. Go for it!

Resources

Physical Needs

Forbes: Six Fundamental Human Needs We Need to Meet to Live Our Best Lives

Furthermore: Concentration Hack: Hydration

Business News Daily: Working From Home Increases Productivity

Shelter

X.AI Blog: Working From Home Without Childcare: We Can Do It!

Rules of Engagement

Harvard Business Review: A Guide to Managing Your (Newly) Remote Workers

Connection

New York Times: Social Interaction Is Critical for Mental and Physical Health

X.AI Blog: Working Remotely: 5 Lessons We Learned When We Made the Switch

Novelty

Harvard Business Review: 5 Ways to Work from Home More Effectively

Trello: The Pomodoro Technique for Better Productivity

Intentional Thinking

Psychology Today: 7 Scientifically Proven Benefits of Gratitude

Focus on the Family: How to Care For Your Mental Health During Coronavirus